Frequently Asked Questions

Everything you need to know about your Fine’ry experience.

Are Fine’ry products cruelty-free and vegan?

Yes, we are proud to be 100% cruelty-free and vegan. We do not test our finished products or ingredients on animals, nor do we use any animal-derived ingredients.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy for most products. If you are not completely satisfied with your purchase, you can return the items in their original packaging for a full refund or exchange.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 1 hour of placement by contacting our customer support team.

Are your fragrances safe for sensitive skin?

Our products are formulated with high-quality ingredients and are paraben-free. However, we always recommend performing a patch test on a small area of skin before full application.

How can I track my package?

Once your order ships, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.